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Conversations

Recent Conversations
Conversations 1 - 20 of 74
Photo of Joe Fitzgerald
Chrome / Mac / G-Suite problem
My company has just started using Enlocked. I'm able to use the Enlocked Anywhere web client, however the Google Chrome on Mac extension...
  • 1 me too
  • 0 replies
  • Question
Photo of Joe Fitzgerald
Your "Contact Us" form no longer works because you're using Captcha v1, which stopped working on 3/31/2018.
  • 1 me too
  • 0 replies
  • Question
Photo of selma tint
Is enlocked ITAR compliant?
Are your data server hosted within US?
  • 1 me too
  • 0 replies
  • Question
Photo of Dan Jennings
No button to send secure from Gmail in google browser.
Just downloaded to try out before I brought it to my operations manager as a new email encryption. The fact that it isnt working as it is...
  • 1 me too
  • 0 replies
  • Question
Photo of JEB
Can't Load Outlook Plug Ins
I cannot get the Outlook plug-in to work in either version. I have Office 365 Small Business and I use Outlook to mange my Comcast email...
  • JEB, 2 years ago

  • 1 me too
  • 0 replies
  • Question
Photo of Lori Dunn
Enlocked was unable to decrypt an attachment and I was instructed to contact support.
I tried to open an attachment but received a message it was unable to be decrypted. I was then instructed to contact support. Can you p...
  • 1 me too
  • 0 replies
  • Question
Photo of Lori Dunn
I tried to open an attachment and was told to contact support since there were problems.
  • 1 me too
  • 0 replies
  • Question
Photo of Mark Kaufman
A message states: Enlocked couldn't decrypt this message. Please contact support.
  • 1 me too
  • 0 replies
  • Question
Photo of Mike Carroll
Any idea when this will be available for Outlook 2016?
  • 1 me too
  • 0 replies
  • Question
Photo of Suzanne
Enlocked and Outlook 2016
Trying to install Enlocked with Outlook 2016 installed on the pc but get an error message "Enlocked Outlok Addin requires Outlook 2007 or...
  • 1 me too
  • 0 replies
  • Question
Photo of Jan Stannard
There was an error decrypting this mail due to wrong keys. Please contact support
Unable to download enlocked messages on my imac (using gmail and Chrome). I keep getting the following message: Error There was an ...
  • 1 me too
  • 0 replies
  • Question
Photo of Thomas Van Gent
Gmail plugin issue
Hi. My office recently downloaded enlocked. A couple of us are having issues with the Google plug in. We use Gmail and operate on Chrome....
  • 1 me too
  • 0 replies
  • Question
Photo of carrie
Third request!
Hello, I have asked for a phone number twice now with no response. Please help me - I have a client who has been dealing with tech suppor...
  • 1 me too
  • 0 replies
  • Question
Photo of AFA
transfer existing private key to iphone?
How can I get my existing private pgp key onto my iphone?
  • AF, 3 years ago

  • 1 me too
  • 0 replies
  • Question
Photo of DubConsult
OpenID 2.0 for Google Accounts has gone away
can't access my account (previously set up with gmail). Logging in with gmail account gives error : OpenID 2.0 for Google Accounts has g...
  • 1 me too
  • 0 replies
  • Question
Photo of EmilyE
secure emailing not sending
I am having a problem. I am able to send the secure emails all day long to clients. Everyday at 2:30-3pm it stops allowing me to send sec...
  • 1 me too
  • 0 replies
  • Question
Photo of Brian GrussBG
I am getting wrong credentials in gmail
When sending a secure email I am getting wrong credentials in gmail, however I can use the same credentials to log in to enlocked. What ...
  • 1 me too
  • 0 replies
  • Question
Photo of Steven YOungSY
The Outlook 64 bt add-in doesn't do anything
Installed Outlook 64 bit add-in to Outlook 64 bit client I see the icons when creating mail, when i Hover over "Send Secure" or "Prefere...
  • 1 me too
  • 0 replies
  • Question
Photo of Shannon Rehlmeyer
Cannot get capture image to appear to complete registration
Have tried several times to create account, but capture image field is blank an cannot get to next screen,
  • 1 me too
  • 1 reply
  • Problem
Photo of Mustafa HamzaMH
Compliant with European Union Data Protection Directive?
Is your product compliant with European Union Data Protection Directive?
  • 1 me too
  • 1 reply
  • Question
  • Answered