Requesting Refund For Windows Version

  • 1
  • Problem
  • Updated 1 month ago
Does anyone know how to contact the company to get a refund on DJ pro software? I purchased it on the mindset mapping would be included similar to Mac, but soon learned otherwise, the money i spent on the software is pointless.
sent an email through the website and never got a confirmation back.
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Dylan Walsh

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  • concerned

Posted 11 months ago

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annie dmn

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it really sucks! did you find anything? i am interested in getting a refund as well...
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Lukas E, Official Rep

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Hi Annie, 

We replied to Dylans Mail he sent us via support@algoriddim.com.
Please contact us directly in the same manner.

Thank you in advance and sorry for the circumstances.
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DanM, Employee

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Hi Dylan. The Windows app has very similar MIDI mapping capabilities to the Mac app. What issues are you having?

Regarding refunds, you will need to talk to Microsoft Support as all transactions on the Microsoft Store are handled by them, and we don't have any access to their system. Have your proof of purchase ready to speed up the process.