Why don't either of my computers recognize the Q25 Controller?

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  • Updated 2 years ago
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This is a new product for me, however I have tried different USB ports, changed USB over midi cables and nothing happens, I am using Reaper, Studio One, Abelton lite but nothing recognizes the controller
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Ronnie Yager

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  • confused

Posted 2 years ago

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Bill R., Employee

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Hi Ronnie,

Thanks for the post. I’d like to help! Refer to this helpful article Troubleshooting Class Compliant USB Computer Peripherals to help troubleshoot you with your product. Try it out and let me know how it goes!