USB Pro drum kit/Trigger IO - HiHat & pad(s) cannot trigger at the same time, sensitivity variances

  • 1
  • Problem
  • Updated 5 years ago
  • In Progress
I bought the USB Pro drum kit a year or two ago and I really like it as a whole but I can't seem to get it to play very well. I've been an acoustic drummer for getting close to 20 years and I know there's going to be a feel difference with an e-kit. Really, I'm just looking to get it playable so I can record some stuff with Toontrack to mess with my band's old material. Here are my main issues:

1) For some reason, my Surge hi hat and any other pad (like snare) cannot trigger at the same time. I have the x-talk and other settings set based on the Trigger i/o manual suggestions. I thought when I was playing it that it was me (or issue #2) but after testing it, they can't trigger at the same time. Any suggestions?

2) Man, the velocities are way over the place - especially with the snare. It's killing me. I'm not the most precise drummer, I'll admit, but I'm trying my darnedest to hit the center of the pad with a similar strength hit and the velocities just all over the spectrum. I tend to play hard, so I'm trying not to spike out at 127 without a good strength hit. However, I like the ghost notes if the stick bounces off the pad. It helps with the realism of the performance. But a medium hit seems to get me 50-60 velocity and a little harder either spikes out at 127 or just does like 70-80. Always hitting 127 kills the performance sound, as it's machine gun-y. Any suggestions to get a realistic snare feel? I've tried swapping pads, changing all the settings and keep getting nowhere. Soft hits are 10s, 20s, so I feel like the pads should be capable of the full spectrum... it is the "tuning"/tightness of the heads on the pads? would I be better of with a real snare trigger rather than just one of the RealHead pads? Are the pads on the DM sets that much different/better than these?

Let me know your suggestions. I know I didn't buy an expensive e-kit, so I get what I pay for, but I feel like the components have the functionality and it's just me.
Thanks!
-Allan
Photo of onewaydown

onewaydown

  • 3 Posts
  • 0 Reply Likes

Posted 5 years ago

  • 1
Photo of Chris D

Chris D

  • 5182 Posts
  • 153 Reply Likes
Hello,

Thanks for the detailed post. We want to help you out! Lets have you call into Support and contact our technical support team to assist you with your symptoms. Simply log onto http://www.alesis.com/contact to call into support. Log onto www.alesis.com/support to email Support.

Let me know if you have any questions!
Photo of onewaydown

onewaydown

  • 3 Posts
  • 0 Reply Likes
Thanks. I'll email support. I was hoping to get some tips/feedback, in case it is just me and my settings. Like I mentioned, the pads seem like they can handle an expressive range of velocities - I just can't get them to feel/perform right. Maybe it's the acoustic drummer in my having higher expectations, due to the quality and range of sounds Toontrack's apps produce. I feel like it should be able to reproduce realistic performances - even for a schlub like me.
Photo of onewaydown

onewaydown

  • 3 Posts
  • 0 Reply Likes
I submitted an email through the above links last week and never received a reply. How long does it normally take?
Photo of Chris D

Chris D

  • 5182 Posts
  • 153 Reply Likes
Try calling Support for quicker assistance - http://www.alesis.com/contact.