Strike Pro Snare // Broken

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  • Updated 3 weeks ago
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Greetings all,

Picked up a Strike Pro last month from a rich dude running quickly away from Phoenix (I didn't ask...).

Playing out hard last night...snare died a sudden death.

Head was fine/intact, rim seemed to trigger, but not well. No response at all in center or at 4" or 6"...WTF?!

Pulled her apart and lookie what I found:



Oh man.
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Cortical Systematics

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Posted 2 years ago

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Cortical Systematics

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...so I remounted the columns with some Pliobond 25 and tried to unify the chunks with some metal tape.

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Tim Stover

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I just had this happen to me. In the middle of a recording session of all times. They want $400 for a new snare...
any possibility this may be covered under a factory warranty. I’m still paying on these
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Cortical Systematics

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I let this all dry and rebuilt.

This arrangement lasted for 5 minutes.

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Cortical Systematics

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Blargh.

So, tore it down once again...removed the failed metal tape. Razorbladed the columns off.

So...next verse, same as the first...but mo' clever!

1. Heavy-duty packing tape to unify that plate.
2. Covered the entire plate in Pliobond 25. Let dry...
3. Dug around in my kids LEGOs and found an appropriately sized plate.
4. Pliobonded LEGOplate to the snare's sensor surface, then Pliobonded the columns to the corners of the LEGOplate.

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Cortical Systematics

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Seems to be working just fine now. LEGO to the rescue, man. ̄\_(ツ)_/ ̄

Hey Alesis! What's up with these columns falling off all over the place? I tightened things up in the kick drum and three of 'em were just bouncing around in there!

I know it's dry and hot in AZ, but get your adhesives game on point!

(*I don't work for Pliobond, but a couple layers of their -25LV product works brilliantly.)
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Cortical Systematics

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Any thoughts on the failure of that sensor plate? Defective?

Will the extra mass of the LEGOplate + adhesive change triggering or anything else significantly, do you think?

Thanks. The Strike Pro is BRILLIANT, even if it is a bit quirky.

J
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Paul Hanley

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Really, this is considered a "Brilliant" product?

I'm desperate to pick up a new ekit, and the Strike is on the list, but stuff like this and the whole hi hat fiasco, makes me think that Alesis will just never change.Someone please tell me they've had the Strike kit for a year (or however long it's been out now) under moderate use with zero problems....
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Cortical Systematics

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Ah yes. That's the key, I think. I'm an electronics tinkerer...and hadn't played electronic drums for 20 year or more. The difference between ekits then and now is surely "brilliant"...and having a "take it apart and make it work better" ethos has helped, surely.

Also, I started with the v1.3 already installed, and so the hi-hats felt fine to start with.
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Paul Hanley

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Got it, thanks. I suppose I have to give respect to Alesis for even creating a subforum specifically for Problems, but I'd rather they buy better parts and higher QC so I can have faith in a future purchase.
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Cortical Systematics

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Well, realistically, I'd be happier if Alesis responded to my posting with a replacement sensor array offer (or some other piezo/foam replacement option), rather than just tagging my post as "Solved".

I mean...yeah...it's solved. But it's also a LEGOmass snare...which is non-optimal.
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j v

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No doubt they should send you a new snare not mark it solved.
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Tim Moran

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Well lets be fair. This was a used purchase. It should not have failed. And this is a well known issue on the strike kits. But when you buy used you take that risk.
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Paul Hanley

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I think it's still fair, look at how they built that thing. Used or otherwise, I'm sure you'd agree that it's subpar.
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Cortical Systematics

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So, here's my $0.02. Maybe 3.

Pros

1. Response - The haptics on the drums themselves (and, honestly, why we drummers have come to the party) feel BRILLIANT. Concert snare quality. Pro marching drum quality. These mesh heads PLAY.

BUH-RILL-YUNT

Alesis builds what are, effectively, real drums with audio-outs....and without all the busted heads. At least so far. Dial in the settings, tighten them down and you can get downright MEDIEVAL on these things. 0.00000001 up to 11 – the range of response you can squeeze out is just outstanding.

Well done, Alesis.

2. The Sound - The module is very good. The sound is very VERY good. A bit of minor tweaking here and there (the compressor fix) and the samples sound uncannily like the way you hear yourself playing in your own head (right now, probably). Choose the right kit, close your eyes and you're transported to wherever that perfect gig resides. It can sound like the garage you wish you still practiced in, or the dark club stage made out of old 2x4's where you met that one insane woman that one time, the arena you've played to your adoring crowds a thousand times in (didn't happen). This kit rocks.

3. The Rack - Come ON. Alesis built a beast of a rack and then hung the best looking digital drums you've ever seen on 'em. Admit it.

4. Nice touch - Being able to SEPARATELY modulate the volume on BOTH the headphones-out (1/4" stereo out) and the main-outs (Two (2) 1/4" mono, L&R) is a really nice touch. Good on ya.

Cons after one month

QC - The adhesive used to couple the foam columns to the receptive surfaces inside each drum fails. My tom #3 literally had NO outer-ring columns left when I opened it up...even though the entire interior was spotless, nearly dustless and looking showroom new. (The original owner kept his kit and his entire place immaculate. It was bizarre. Like American Psycho spotless.)

Anyway, my point is...the main sound conducting structure of your design – these little foam columns - fall off. Some are stuck firm...most are stuck poorly...many have fallen off, rendering signal transfer null. At least on my kit, (one previous owner, light use, indoors in A/C, no gigs or transport...from what I saw, basically kept in a sterile soundbooth, played by a 100lb real-estate developer who begrudgingly sold the set wearing a $5000 silk suit. He wasn't a metal animal, he was a jazz guy.) It wasn't a worst case scenario, beaten-to-death situation... and if I had to guess it's closer to best-case scenario, showroom shiny, original everything showing almost no use.

Fell apart.

Alesis, it would rock if you could address your adhesive formulation...the little sticky spots you put between the columns and the plastic surfaces isn't working 100%.

Beyond that, some mechanism for your people to replace the drum's thin plastic receptive surface, the piezo trigger, the foam? Maybe the entire core assembly? with a couple wires for the end user to solder? I'm very much not going to buy a brand new snare for only a 4" square of diaphragm. It's only wafer thin.
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Pascal

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Thanks for all the detailed work, I have exactly the same problem and while I’m fighting to get something done under warranty I’m trying different fixes.
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Pascal

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I figured the plate should be thin so it doesn’t change the height of the foam pads too much but I see in your case that didn’t seem to matter.


For my plate v1.0 I used a thin piece of aluminum. Something isn’t right thought, the snare doesn’t trigger correctly at all, it’s totally muted; as if I were leaning into the mesh head with one hand to muffle it while striking it.


First I thought my pads ended up too high, I can feel them through the mesh head where on the floor Tom i don’t feel them. But I’m wonderjng if my aluminum piece is also a little bendy and it’s absorbing the impacts.
(Edited)
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Cortical Systematics

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Hi Pascal,

yeah. I, too, found the resulting sound and feel to be a somewhat muted and dead as compared to original. With time it actually seemed to get worse somehow, though maybe that was in my head. I don't know...while playing it pissed me off, which made me hit harder, which sounded worse, which pissed me off, maybe...

Anyway, it makes sense. The vibration/conduction of the signal is clearly due to the composition/properties of that plate. Sounds like neither of us got it right.

Confession: I was weak and had a fresh steaming tax refund to spend. Long story short, new/old-stock Strike Pro 14" snare via eBay, $304.00 delivered back in June.

(At the time I thought I might petition Alesis to generously cover the replacement cost, but nobody even commented on my original posting above, just marked it "solved", so figured I'd not try.)

Thanks for your input...the original snare just sits, looking awesome, on the wall.

Cheers!
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Pascal

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Hey thanks for the reply.


Im glad it’s not just me, the response is definitely gone. I’m gonna shave down the foams so they just graze the mesh head and see if that helps.


Im making a claim with Alesis directly AND through the store I purchased the kit from, with my receipt and they had recorded my serial number and everything in advance for that purpose. I should have resolution at some point but in the mean time I’m probably gonna take a different tack.


In case it’s me who just hit too hard I’m going to look for a suitable snare shell and use a different triggering system for it. When that Alesis snare gets sorted out I’ll throw it on the left side for a 2nd snare, or add it as another floor Tom on the right.


Don’t you just love how in these technical problems we somewho find ways to grow our kit instead.
(Edited)
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j v

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The fix is before it breaks you have to cut the foam and tuck the wire down into the foam because believe it or not the wire is what breaks the plastic on the snare video on YouTube. Alesis refuses to even admit a problem exists.
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Tim Moran

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Im actually the one that came up with that fix. As well as the plate replacement. I didnt make the video, but I did make that persons plates and informed them on how to do the replacement. The wire isn't so much the problem. Its the wire in combination with the foam tape and the rough edge from cutting it. It creates a pressure point and the serrations start to split that when struck from above makes a crack spread like a crack in a windshield. Make no mistake if you are under warranty you have the right to a replacement. Don't bother emailing them. Sometimes it works, and sometimes people wait for a response. It is best to call them directly and speak with a technician. Take a picture of the plate and have it ready. If you live outside the U.S. see if there is a office for alesis in your area. If you are forced to deal with a dealer that rhymes with Bohmann insist on warranty replacement and NOT the shoddy repair they do with super glue and baking soda. If anyone has any questions on the plate replacement feel free to ask away.
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Pascal

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Thanks for that!

I am under warranty (in Canada) and within 24 hours of sending my claim with photos, my serial # and a scan of my receipt from the store they replied and are sending a replacement. Tracking number to follow, I’ll see in a few weeks when I get it but so far they have been very responsive on the Canadian side. The service rep wrote in French to me, he seems to be local near Montreal where I live.

So I’ll do the « wire tuck » trick to the new one when I receive it. Still I’d like to try and repair the broken one so I know how should it happen to another Tom or something down the line.

I have little to no sound from the snare any more, is it possible my wire is cut or the connection to the piezo is unplugged? My plate setup is pretty clean I think and I shaved the foam pads 1/16” to match the extra thickness.

(Edited)
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Tim Moran

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what kind of glue did you use to secure it? And your piezo is glued directly to the plate right? If you are getting a signal that is consistent you may have had a reduction in sensitivity. Or the piezo may have fallen off. If the signal cuts in and out you may have a wire that is broken internally and is shorting in and out. In that case its best to replace the piezo. You may have also pulled the wire and weakened the connection to the output jack.
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Tim Moran

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But yeah I TOTALLY get wanting to repair the original. I did the same. Then I took my 8" tom and removed its mounting bracket and drilled holes in the old snare and mounted it as my second low tom. And then the 10" and 12" became hi toms. Now my 8" isn't a total loss as I am currently in the process of removing the red acrylic shell and attaching a smaller mount on it as it can support that lesser weight where I wasn't confidant on a 14".
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j v

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How do i make a plate out of what?
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Pascal

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This plate is about 1/16 thin aluminum from an electrical box wiring cover. Don’t use that yet in case I find the Aluminum is what f’d things up for me, I hardly get any triggering any more.

(Edited)
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j v

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I used the leggo like the op but triggering is not right
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Pascal

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I hear ya mine isn’t triggering right at all either. At first I thought it was because the foam pads were higher and getting more compressed by the mesh head tension but today I chopped them down and it’s no better.

I think the plate and the glue add weight and damping to the center piezo and it’s messing things up. My next move I might try to cut the entire plate away and lift up the center piezo so it can be reading the head with a cone pad. Like the crossbar triggers in other drums.
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j v

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I think in my case the leggo is to thick so im gonna try something thin like a credit card i have the strike pro so i have the extra floor tom and made that the snare until i get it worked out
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JonD

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Hi. I don't have the Strike kit yet.... though am still on the fence. I don't mind tinkerring around and usually mod stuff anyway.

From the pic's here, it looks like those foam blocks are on the 4 corners of the piezo plate. Piezo generates signal when flexed. It looks like the drum head pushes on the 4 corners and flexes the piezo unit. It's likely neither aluminum nor lego have the same flexing properties. Lego probably too rigid and aluminum doesn't flex as much as bend and stay bent. Credit card plastic or 'Plasticard' model making sheets would probably be better applied before the original plate breaks. Any change in rigiditity in that plate will change trigger sensitivity and response curves. It's really a very crude process and durability vs sensitivity will always be an issue. Looks like the plate cracks at the corners.... where the pads apply pressure? Moving the pads nearer to the centre of the plate might reduce the tendancy of the plate to break..... but there would doubtless be some downside... like some reason you can't change the foam pad positions, or too much reduction in trigger output / sensitivity. I would really like this kit to work!
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Dunx Savage

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I too have this problem. I purchased a kit second hand (maybe even 3rd) and the fellow I got it from was very clear on the issue - so no surprises.

Following your lead here I tried to fix it with some hot glue and an old piece of circuit board. Fiddling with trigger and response settings I got a fairly decent fix - but its clearly not as responsive as the original.

I asked Alesis support for spare parts, and they directed me to our local distributor, who responded saying these parts are not offered for spare?

My question is why not?

The rest of the unit is fine - why replace the entire drum when such a small part could simply fix the issue....?

I am loving the kit - but this is a bit of a dissappointment
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Cortical Systematics

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Greetings all,

Remember that new-in-box Strike Pro 14" snare via eBay I picked up in June?

Yeah.

(rocking out)

*bzzzt*...tap tap tap tap...tap... tappy-tap....whaaaaaaaaat?



*exhales*

Meh.

Remember, this is a DIFFERENT Strike Pro snare. New-in-box, flawless...and a totally 100% same explosion/failure under pressure.

Useless are drums that fail-and-cannot-be-fixed, no? These are supposed to be better than acoustic drums, aren't they?

Does anyone have a fix for this?

WTF, ALESIS? Any chance you might want to look into your this whole your product failing thing? Please?
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Shannon Capraro

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Mine looked exactly like the picture above. I replaced cracked plexiglass with trimmed Credit card. Happy to report it worked. I have had this kit for almost 2 years. I don’t play professionally anymore but I’m probably considered a hard hitter. I’ve had the drum brain repaired, replaced a cymbal, and now this. If I still played professionally I’d have to say I’d probably go Roland for reliability
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Iosif Daniel Kurazs

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I took this a little further..
Being a SW and Electrical eng. i started measuring the original piezo output of the 12" pad the DM10 KMII kit has (same technology as the strike pro, pads have the almost same construction inside)
And unfortunately then break the same way... :(
This is a general Alesis fault, and alesis probably dosnt have the financial stability to make a recall or a mass replacement ...
This might be the reason they are trying to mop this issue under there rug...
I went towards the ROLAND cone in the middle of the head solution, but it's not the best, i find that my modules input can not decode piezo voltages from other pads correctly... the sensitivity range is limited... i did not open up my module and i could find electrical schematics so this is still just a hint...based on piezo output of the same sized working pad, and my one modification with larger 35mm pizeo elements and roland foam cone in the middle solution...
(ritght now pointing fingers...)
At such bad quality builds and then unwilling to fix this, they should leak the electrical specification for the pads, so we can repair it... also specify the exact output voltage that the new piezo should be adjusted to....
But this is a capitalist world ... where money dictates every decision... so..