Strike MultiPad firmware v1.2 update error. My thumb drive is in the correct format [FAT 32] and I made sure the update file was in the root directory. Not sure why this isn't working but I always run into a problem when it comes to doing this stuff with Alesis.
Make sure the file is not extracted and is on the root of the drive. Other than that, try reformatting the drive and copying the file again. Also this video
should pretty much walk you through it.