Hi, I seem to be having tuning problems with my Q49 keyboard controller. All the notes are about a semitone flat. I need some kind of fine tuning setting here because I'm trying to tune the notes to my chromatic tuner. I've tried a reset but it doesn't seem to work. Can you help please?
It sounds like your product may need to be serviced. Warranty and non-warranty claims are not handled here on the forum, but I can point you in the right direction! Here are a couple of options that you could choose from:
• Submit a Warranty or Service inquiry with our Technical Support team by logging onto the Alesis Support Page. Select Warranty or Service Inquiry from the drop down menu.