OS X El Capitan Support for Alesis Products

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  • Updated 3 years ago
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Hello Everyone,

It’s important to us that your work and creativity aren’t interrupted. Stay tuned to the following article for the latest news about OS X 10.11 El Capitan Support.

Our testing team is hard at work verifying the compatibility of our entire product line. Since newly released operating systems always carry a risk of introducing unforeseen difficulties...

We do not recommend updating to OS X 10.11 El Capitan until your product is listed as compatible here in this article.

For any additional questions or concerns, please reach out to our Alesis Technical Support team - www.alesis.com/support.

Note: We do not have any future information on driver updates or when drivers will be released for current or legacy products. Stay tuned to the product pages at www.alesis.com for any driver updates.
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Chris D

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Posted 5 years ago

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Chris D

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Official Response
Hello Everyone,

It’s important to us that your work and creativity aren’t interrupted. Stay tuned to the following article for the latest news about OS X 10.11 El Capitan Support.

Our testing team is hard at work verifying the compatibility of our entire product line. Since newly released operating systems always carry a risk of introducing unforeseen difficulties...

We do not recommend updating to OS X 10.11 El Capitan until your product is listed as compatible HERE in this article.

Long term support is incredibly important to our customer's success, as we're committed to developing and releasing products that you can depend on for years to come. We understand how frustrating it is to have an audio interface or mixer that was developed to work perfectly with existing operating systems when it was developed, later frozen in time when new operating systems come out, while the work of creating new drivers is being done.

Current Alesis products incorporate a number of engineering changes that help ensure flexibility and support into the future. For example, the Core 1, iO Hub, Control Hub and MultiMix USB FX mixers are all class-compliant and require no driver updates. This is one example of steps we are taking to improve the customer experience and ensure long term support.

Older Alesis products that required audio drivers for previous operating systems are products that we still continue to support in the areas of hardware related issues and basic troubleshooting. We will also continue to take the steps necessary to create and engineer new drivers for newer OS releases for these older models. Unfortunately not all of these products are not supported for use on Mac OSX 10.11 El Capitan at the moment. Our recommendation remains the same: hold off installing any optional Mac OS X updates to your computer's OS until we have built, fully tested and announced any driver releases in this article.

Here on the forum, we can’t give a guaranteed answer as to which legacy products will get an updated driver for new operating systems. We are continuing to work on updates that we have engineered in the past 10 years. At some point, the operating systems will create an obsolescence to older hardware beyond our control. A simple yes or no answer cannot be given accurately here on the forum if a product will be updated or not. We are continuing to work toward a yes for all. This and any other driver status information will be posted at the link below. Thank you for your continued patience.

For information on which Alesis products support El Capitan, please visit the links below:

Alesis Support for El Capitan
(Older) Alesis Legacy Product Pages

For any additional questions or concerns, please reach out to our Alesis Technical Support team - www.alesis.com/support.
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Chris D

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Official Response
Hello Everyone,

The Alesis MultiMix FireWire series mixers were discontinued a number of years ago. We can confirm there was no on going driver development for these products. The 08/2011 driver for Mac OS 10.8 is the final release for this product.

The most recently supported operating systems for the FireWire series are:

• Mac OS X 10.7 and 10.8 operating systems
• Windows 7 operating systems

We understand this will disappoint some, but officially we will no longer be developing future drivers for this discontinued series of FireWire mixers.