If you've tested your kick pedal with another kit and it functions properly, this could likely be an issue with the cables. Partinquiries are not handled here on the forum. For information on parts,simply contact our Parts Department. If you live in the US, you can reachthem at 401-658-3131 ext. 1403. If you wish to reach the Parts Departmentby email, contact them at email@example.com. Ihope this helps!