It doesn't happen every day, but once it freezes, i cnnot get it back up. I tried resets etc. Firmware upgrade doesn't help as it cannot v\be recognised while its freezing.
Thanks for posting. Sorry you're having issues with your kit.
It sounds like you may need to service your product. Warranty and non-warranty claims are not handled here on the forum but I can point you in the right direction. Here are a couple of options that you could choose from:
Submit a Warranty or Service inquiry with our Technical Support team by logging onto the Alesis Support Page. Select Warranty or Service Inquiry from the drop down menu.
