Metronome on DM7x is out of sync

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  • Problem
  • Updated 3 years ago
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Hello,

Im a happy owner of DM7X model. Drum works perfectly and USB connection made my day since i switched from an old DM5 relic:)

But there is one silly problem with it... Metronome is seriously out of sync.

I tested it with different speeds, but i stayed with 140BPM.

Compared to any other source of click it slides out of sync after 4 bars. Then after 4 bars it gently comes back to sync.....
By other click sources i mean android phone, PC (cubase clicktrack), analog metronome and one digital one.

I tried reseting the module, disconnecting all cables and testing module solo.
nothing works.

Can this be voltage oriented problem? Mabe something with power source?
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Dusan Markovic

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Posted 3 years ago

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Bill R.

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Hi Dusan,

Thanks for posting. 

I don't think this would be a voltage-related issue. It sounds like this may be hardware-related. Let's have you get in touch with your nearest Support Office for assistance with this. Log on to www.alesis.com/support to get in touch with Technical Support. You can find their contact information on that page. 

I hope this helps!