Having problems with my DM6 volume control, any suggestions on how to fix this.

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  • Updated 4 weeks ago
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Robert Anderson

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Posted 4 weeks ago

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Criss, Employee

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Hello, Robert

Thanks for posting!

Can you describe what is going on with the volume knob? Is it intermittent, not working at all? If you just got your module and you are experiencing this issue its most likely hardware related. Warranty and non-warranty claims are not handled here on the forum, but I can point you in the right direction! 
Here is the contact information for our support team:

The USA Support Office is open Monday - Friday, 8:30 am - 6:30 pm EST (not including holidays or weekends) and can be reached at 401-658-3131

If you'd like, you may also contact us by submitting a support request:

Hope this helps!
(Edited)
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Robert Anderson

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When I switched on my module there was no sound from the pa. After trying new cables we found out it was the volume knob that was not working. I turned the unit off then on but no joy. It is not a new module, I have it for about 2 years.
Photo of Robert Anderson

Robert Anderson

  • 3 Posts
  • 0 Reply Likes
When I switched on my module there was no sound from the pa, after trying new cables we found it was the volume knob that was not working . I turned the unit off then on but no joy.