Flashing Blue Power Light on M1 Monitor & No Sound

  • 1
  • Problem
  • Updated 4 years ago
  • In Progress
One of my M1 Monitors has a flashing blue light when I power it on and there's no sound when I try to play back anything through it. Please advise.
Photo of Rob Haffley

Rob Haffley

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Posted 4 years ago

  • 1
Photo of Chris D

Chris D, Employee

  • 5182 Posts
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Hello Rob,

Sorry to hear about your troubles. It sounds like your speaker may need to get serviced. Warranty and non-warranty claims are not handled here on the forum but I can point you in the right direction to help you out! Here are a couple of options that you could choose from:

• Submit a Warranty Claim or Service Inquiry with our Technical Support team by logging onto www.alesis.com/support. Select Warranty Claim or Service Inquiry from the drop down menu.

or

• For quicker support, call your nearest Support Office. An experienced support agent can assist you over the phone. Their office contact numbers are listed on that page.