Hi! I own an alesis dm8 pro kit. The other day, my ride stopped working, and I don't know what to do about it. I already tried swapping out the cymbal to make sure it just wasn't the cymbal itself. Also, I reset the module and that didnt work. Help?
It sounds like your product may need to be serviced. Warranty and non-warranty claims are not handled here on the forum, but I can point you in the right direction! Here are a couple of options that you could choose from:
• Submit a Warranty or Service inquiry with our Technical Support team by logging onto the Alesis Support Page. Select Warranty or Service Inquiry from the drop down menu.