I'm getting the error code 43 for my DM6

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  • Updated 5 months ago
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Well after 2 years using my dm6 with my old computer (windows 7) I get a new computer with windows 8,.1, and now it doesn't work? I'm getting the code 43 for usb error. I read on here somewhere that Alesis's response was "well we know the dm6 is working ok". But is it compatible with windows 8.1? All I know is it's not working, and I have 12 other usb devices that do work?
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Bill Charters

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Posted 4 years ago

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Chris D, Employee

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Hello Bill,

Thanks for the post. I'd like to help! Yes, the DM6 is fully supported on Windows 8. Its class compliant. This a Windows issue not your hardware. For additional assistance for your issue, check out Microsoft's website here.
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jay freeman

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On win10, i fixed that by using a USB 2.0 Hub
(did'nt even need to use the hub's power supply)
My guess is (worth to try - this might fix it):
If you're not using a usb hub, use one
If you're using a usb hub, don't use one