Dm5 not detecting triggers, nor producing decent sound

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  • Updated 1 year ago
  • Solved
Hi all, I've had a DM5 kit for at least 6 years, but for the past 2 years or so it's been stored away.

I've recently assembled it all as I want to get back into drumming (I had to buy new jack leads and a psu) but, to my dismay, when I turn the module on it does not recognize the triggers.

I thought it may have been a bad batch of cables, so I tried some others. The module still does not receive any signal from the pads.

I borrowed one of my friends drum pads to test on my module to see if the reason why i wasn't getting a signal was due to them getting damaged/damp in storage, but this had no different outcome. The module still did not detect a signal.

I went into trigger settings and changed threshold, gain, decay, etc. values to see if it was a "setting" causing this problem. Changing the values did nothing.

I then connected my pc to it to send midi data to the module to see if audio was coming out. It was a low volume and distorted.

Through out all the different stages of testing I have "reset/initialized" the module and this has had no difference other than change the custom "presets" I had once stored on it.

Does anyone know why this is happening? If so, is it fixable?

Regards,

Keptin
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Jax Oscar

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  • frustrated

Posted 4 years ago

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Chris D, Employee

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Hello Jax,

Thanks for the posting about your legacy DM5. Lets try re-initializing the entire DM5. Power up the unit while holding down [OUTPUT] and [VOICE]. The display will read "Initializing". This will clear any user settings/presets as well. Try this out and let me know how it goes.
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Jax Oscar

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Thanks for the reply, but I fear you've not read my post properly. Right at the end i said that I have "initialised" it, repeatedly. It makes no difference.
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Chris D, Employee

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Hello Jax,

Ok then. Lets have you call into technical support and have one of our Alesis agent help you out over the phone. Log onto www.alesis.com/contact to contact Alesis Support.
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JayAnimal Armstrong

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Take the cover off and replace the huge battery sitting there?
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Altan Bekat

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Hello Chris,

I think I have the same problem with yours in my DM5, it does not detect triggers from my drum set, also created a topic in this forum but no results so far.

I would appreciate if you share the solution when/if you fix your problem!.

Many thanks,

Altan Bekat
altanbekat@gmail.com
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Altan Bekat

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My apologies, I meant Jax in above reply...

Appreciate your feedback in advance Jax,

Altan
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Jax Oscar

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Hey guys, I manage to resolve this. The PSU I was using was not correct, even though it was labeled as so, apparently cheap imported PSU's bought on ebay may say AC but are in fact DC.
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Chris D, Employee

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This is very interesting Jax. I'm going to let my team know about this. Thanks for posting back.
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theothertroll .

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It would be helpful to others (the whole point of a community forum) to know more on HOW this was resolved - Did you use another PSU? Was the 'imported eBay unit' labeled as an Alesis product or did you buy a generic PSU with out checking the specs? Sounds like the PSU wasn't putting out enough mA. Seeing how a PSU for this type product is an AC to DC converter, the statement on 'AC but is DC' is gibberish ~
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William Guerra

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Im layman's terms the adapter/power cable was a cheap knockoff. Even i understood that.
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Alan Ekland

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I wonder if it's not as simple as condensation. Try enclosing the module in a bunch of uncooked rice for a good week, then try the triggers again and get back.