DM10 MK2 Pro module restarting, missing hits and low volume issue

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  • Updated 1 month ago
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I have recently purchased a DM10 MK2 Pro module with a Crimson 2 Mesh kit and facing the following issues:
1. The module is restarting during some snare hits.
2. The module is not recognizing/producing sounds for soft hits on the cymbal
3. The volume of the snare is lower when compared to the cymbals and toms volume.
4. When Ride cymbal is played it also triggers the kick drum.

Appreciate your guidance and support. Thank you.
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Vikas Jaisinghani

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Posted 1 month ago

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Criss, Employee

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Hello, Vikas

Thanks for posting!

Are you sure you are using the correct power supply? With the wrong power supply, you may get weird quirks and could internall damage your module. 

These are the Power Supply specs for the DM10Mkii Module: Power Adapter, 9VDC 800mA

Which Cable Snake are you using?

Let me know!