Brand new Turbo Mesh Kit doenst work

  • 1
  • Problem
  • Updated 1 month ago
A few hours ago I bought a Turbo Mesh Kit and I feel so disappointed because it doesnt turn on... not even a blink, nothing.
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giselle

  • 1 Post
  • 0 Reply Likes
  • frustrated, disappointed

Posted 1 month ago

  • 1
Photo of Matt Ferri

Matt Ferri, Employee

  • 84 Posts
  • 7 Reply Likes
Hello giselle,

Thank you for posting!

It sounds like your product may need to be serviced. Warranty and non-warranty claims are not handled here on the forum, but I can point you in the right direction! Here are a couple of options that you could choose from:

• Submit a Warranty or Service inquiry with our Technical Support team by logging onto the Alesis Support Page. Select Warranty or Service Inquiry from the drop down menu.

or

• For quicker support, call your nearest Support Office or International Distributor.

Make sure to reference or link this thread to help out the support team.

I hope this helps! Let me know if you have any additional questions.