Alesis Command Kit - Right Channel went out

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  • Question
  • Updated 4 weeks ago
Alesis Command Kit - when I use headphones, no sound comes out of the right channel. I've tried different headphones but it seems to be a problem with the module. Is there a way to fix this?
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Bec

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  • confused

Posted 4 weeks ago

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Criss, Employee

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Hello, Bec

Thanks for posting! 

Sorry to hear that, if you have tried multiple headphones with no adapters in between then there may be something going on with the module. 

Warranty and non-warranty claims are not handled here on the forum, but I can point you in the right direction! Here are a couple of options that you could choose from:
• Submit a Warranty or Service inquiry with our Technical Support team by logging onto the http://www.alesis.com/support“>Alesis Support Page. Select Warranty or Service Inquiry from the drop-down menu.

or

• For quicker support, call your nearest Support">http://www.alesis.com/support">Support Office or International">http://www.alesis.com/support">International Distributor.

Make sure to reference or link this thread to help out the support team.



I hope this helps! Let me know if you have any additional questions.
(Edited)