MPC Software : activation code problem

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  • Updated 4 months ago
Hi,
I bought a MPClive in april 2019. Used it in sandalone mode but wanted to add expansion (new sounds and instruments mostly).

I downloaded MPC Software 2.5 and tried to activate it but received the following message :
"The code redemption limit has been reached. Please enter different code."

I read that maybe I had to sign in and activate on iLOK before activate the Software. Did this. And on iLock when I tried to activate it displayed this :

The activation code XXX-XXX-XXX-XXXX-XXXX-XXXX-XXXX-XX cannot be used. No redemptions are available.
Would you like to use another activation code?

Same as for the software.
Tried to activate other softwares on iLOK with activation codes I have got (by registering my MPC LIVE) and it workded (Loom, different Hardware Bundles).

Already sent a message on the official akaipro site. Waiting for an answer.

Thanks in advance for a solution.
Cheers.
Mad_Marx
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Benoit Mauro

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Posted 7 months ago

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Benoit Mauro

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Same problem as a lot of people here.
Still waiting.
Cheers.
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Eliza, Employee

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Hey Benoit Mauro,

Thanks for posting!

Sorry to hear that! Software authorization claims are not handled here on the forum. I sent you an email with further instructions.

Let me know if you have any questions!
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BMA Records

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I too am having the same problem could you email me as well
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Lh Digital Art

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ELIZA "HELP ME " j"ai le meme probleme et toujours pas de reponse d"AKAI C"est trop long
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Eliza, Employee

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Désolé d'entendre que vous rencontrez des problèmes. Je vous ai envoyé un email avec des instructions supplémentaires!
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Lh Digital Art

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Super et mille merci Eliza tu as été plus qu'efficace.
Mon problème est résolue et je peux enfin bosser.Happy end thanks a lot
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Benoit Mauro

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Oui, Eliza a aussi répondu très rapidement.
Je ne pourrai vérifier si ça fonctionne qu'en rentrant de vacances, mais vu l'enthousiasme de "Lh Digital Art", ça devrait le faire :D