MPC LIVE wont stay off.

  • 1
  • Problem
  • Updated 4 months ago
I cannot turn the unit off. As long as it has power it will continue to restart over and over by itself. Everything else appears to be working. It just will not stay off. The unit was unused for a about 5 months. Using version 2.6
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NOBrandProductions

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Posted 4 months ago

  • 1
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NOBrandProductions

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I tried holding the power button. Now MPC will not turn on with or without power cord connected.
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Yorgos Arabatzis

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Seems like a hardware issue..Contact support
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NOBrandProductions

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let unit sit for hours. Same problem occurs. Unit will not stay turned off.
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Eliza, Employee

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Hey NOBrandProductions,

Thanks for posting!

I'm sorry to hear that you are having trouble with your Live. From your description, it sounds like the internal power assembly may be damaged. I recommend contacting the support team for further assistance. Warranty and non-warranty claims are not handled here on the forum, but I can point you in the right direction! Here are a couple of options that you could choose from:

• Submit a Warranty or Service inquiry with our Technical Support team by logging onto the Akai Pro Support Page. Select Warranty or Service Inquiry from the drop down menu.

or

• For quicker support, call your nearest Support Office or International Distributor.

Make sure to reference or link this thread to help out the support team.

I hope this helps! Let me know if you have any additional questions.